Mike and Tracey 2Owners Mike and Tracey Franklin are committed to bringing the Upper Cumberland’s most talented, well trained stylist and technicians together to serve you with all your beauty needs.  With an education and training program second to none, you can be assured whoever you choose will be knowledgeable in the latest fashion trends and ready to help you look and feel your best!
Tracey Cunningham, the owner, master stylist, and visionary of Loxx Spa and Salon. Passionate about education, Tracey is a Redken Master Stylist with 15 years of experience working behind the chair. This experience has even included platform work at international beauty shows. Committed to excellent customer service, her focus is on pampering her clients. By specializing in natural hair extensions and Brazilian Blowouts plus staying current with all the latest styling and color techniques, Tracey always gives her guests an exceptional experience from behind the chair!
Ciara Livingston-Pigg (Associate Stylist) My name is Ciara, and for as long as I can remember, I have been obsessed with hair. I self-taught and practiced on myself with up-dos and braids for years, until… I discovered hair color! Oh, this magical thing intrigued me, so I decided right then and there, this was the career for me. During school at Genesis Career College I found my niche, painting hair.  I love the way the colors mix together perfectly and the way it has such a soft, silky texture on freshly cut hair. To top it all off, my heart literally twinges with bliss when a client cries because “this is the first time [she] has felt beautiful in a long time,” as she is leaving my chair. I also enjoy a good challenge such as color correction and creative colors.  I recently attended Cosmoprof Fashion Focus in Nashville to further enhance my skills. Because of my love of learning new techniques, I will be advancing my education at every opportunity to better serve my guests.
Nancy Lenora Engeloff (Senior Stylist) is a Jacksonville, Florida native. In 2007, Nancy moved to Tennessee, which, little did she know, would start her cosmetology adventure. High school offered an elective cosmetology class which Nancy found interest in. She began shadowing on weekends at a retirement home where making the residents feel good inside and out sparked the fire to a career. Nancy trained at Paul Mitchell The School in Murfreesboro, TN and her first job was doing on site hair in Nashville for photo shoots of musicians and elegant weddings. Nancy has been with Loxx since its opening and has grown with the facility. When not serving clients, she enjoys nature, music, family and art. Nancy has a passion to make her guests feel gorgeous by designing styles to match their lifestyles and she takes pride in listening and understanding client’s needs while respecting the health of their hair.
Molly Hoffman (Front Desk Coordinator) is an Indiana native who transplanted to Tennessee in her early teens. She received her Bachelor’s Degree from Tennessee Tech and is currently in the Master’s program earning dual degrees in Special Education and Business Administration. Molly has over 8 years’ experience in supplying guests with exceptional customer service and continues to do so at Loxx. Molly has implemented numerous procedures to ensure your visit is enjoyable from the moment you book your appointment until you leave looking and feeling fabulous!
Shannon Gambrell (Stylist) is in her 2nd year with Loxx but her passion for hair styling and coloring began at an early age. She loves expressing her artistic talents through hair painting and textured cuts and proudly puts her own touch into every cut and color she does. Shannon has been an artist for 7 years, which inspired her to compete in hair and make-up competitions while in high school where she won 3rd place in the state for aesthetics. After high school she completed her license at Genesis Career College and completed her associate training under Master Barber Tracey Franklin. Shannon enjoys keeping up with the latest trends in fashion, hair and make-up. “A true artist wears it, walks it and breathes it!”
Alex Pineda (Nail Technician) Hello, my name is Alex Pineda.  I received my nail technician license shortly after my training at Tennessee College of Applied Technology in Livingston.  For me, nails have always been more than just a hobby, it was a passion I knew I could build a fun and exciting career in. One of my favorite services to provide is a relaxing spa pedicure.  Although not always glamorous, it does more than just put a smile on my face, it makes me feel like I’m helping those who need it when they need it most.  From assisting those who can no longer reach what they once could to providing a soothing atmosphere to just sit back and relax.  Stop by and let my spa pedicure be the highlight of your week!
Joanie Shock Sanders, our resident laser specialist, was born in Dayton, Ohio, and moved to Cookeville in 1979. She attended Laser Skin & Wellness in West Palm Beach, Florida, where she was fully trained in Cutera lasers. With seven years of experience, she specializes in hair removal, age and sun spot removal, vein therapy, and laser skin tightening. In addition, Joanie is certified with Latisse; SkinMedica products, an Allergan company, and has received advanced training with SkinMedica chemical peels.

Jessie Pieper (Aesthetician) has always had a passion for skin care and decided to pursue her gift professionally and graduated from Georgia Career Institute in September 2016. Her facial massage is heavily influenced by Lymphatic drainage techniques. Through each treatment she strives to give her guest the results they are seeking while promoting deep relaxation. She enjoys educating her guests about their skin and how to holistically maintain skin health and recently received her certificate in dermoplaning, adding to the services her guests love.

While in school Jessie quickly learned she one of her favorite services to offer is waxing. Her gentle touch and eye for precision set her apart from others and whether it be a Brazilian or expertly arched brows, you will leave her room looking your best!

When she is not in the spa, Jessie enjoys sharing her love of makeup artistry and enjoys relaxing with family and friends.